Privacy Policy
Last Updated: December 2025
Sunquell (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy applies only to information collected through the Sunquell website.
Acceptance of This Privacy Policy
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of the website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Address or general location
Information submitted through contact or inquiry forms
You are not required to provide personal information to browse our website.
Automatically Collected Information
When you visit our website, limited technical information may be collected automatically, such as:
IP address
Browser type and device information
Pages visited and time spent on the site
This information is collected in aggregate form and used to improve website functionality and user experience.
How We Use Personal Information
Personal information may be used to:
Respond to inquiries and quote requests
Provide information about our services
Schedule consultations or installations
Improve our website and service offerings
Sunquell does not use personal information for unsolicited marketing communications.
Consent
By voluntarily providing personal information through our website, you consent to its collection, use, and disclosure as described in this Privacy Policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions.
Disclosure of Information
Sunquell does not sell, rent, or trade personal information.
Personal information may be disclosed only:
To service providers who assist in operating our website or delivering services, under confidentiality obligations
When required by law, regulation, court order, or legal process
Personal information may be stored or processed outside of Canada and may be subject to the laws of other jurisdictions.
Cookies
Our website may use cookies or similar technologies to support functionality and analyze site usage. Cookies do not collect personal information.
You may disable cookies through your browser settings, though doing so may affect certain website features.
Third Party Websites
Our website may contain links to third party websites. This Privacy Policy applies only to Sunquell’s website. We are not responsible for the privacy practices or content of external sites.
Safeguards and Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, misuse, or loss. Access to personal information is limited to authorized individuals on a need to know basis.
No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Access, Correction, and Accountability
You may request access to the personal information we hold about you, request corrections, or inquire about our privacy practices by contacting us using the information below.
If you have concerns about our handling of personal information, you also have the right to contact the Office of the Privacy Commissioner of Canada.
Changes to This Policy
Sunquell may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.